For new-policy purchases, the revised financial terms apply from the later of platform activation and the seller’s explicit immediate-adoption agreement. Earlier purchases retain their saved terms. Other material changes remain subject to the notice commitment below.
This Fees & Payments Policy explains how much it costs to sell on ShopMyNest, how you get paid, and how sales tax and tax reporting are handled. It applies to every Seller on the ShopMyNest website at shopmynest.com and the ShopMyNest mobile app (together, the "Service"). It is part of, and should be read alongside, the Seller Agreement, the Terms of Service, the Return & Refund Policy, the Shipping Policy, and the Privacy Policy. This policy governs disclosed fees and payout mechanics; the Seller Agreement supplies the seller’s related duties and authorization. Mandatory rights and saved purchase-time terms remain applicable.
1. Types of fees
1.1 Platform fee
ShopMyNest charges a flat 10% platform fee on the product portion of every order. The platform fee does not apply to shipping charges or to sales tax. It is the same 10% whether an item sells for five dollars or five hundred.
1.2 Payment-processing fee
The Nest charges a 10% platform commission on the paid product portion, excluding shipping and sales tax. Shipping & Handling includes the quoted carrier shipping plus a $1.05 Nest handling/processing charge per seller shipment when charged. The Nest retains that charge to help cover transaction expenses, including Stripe fees. It is not an exact pass-through of Stripe’s processing fee. A later label, package change or carrier adjustment may differ from the original quote.
1.3 Listing and optional services
Standard listing and seller-account setup do not carry a separate fee under this policy. Optional subscriptions, promotions or boosts, if offered, must disclose their price, duration and separate terms before purchase. This policy does not represent optional paid services as free.
1.4 Shipping fees
Carrier shipping comes from the displayed checkout quote. The $1.05 Nest handling/processing component is separate from the carrier cost. An outbound shipping label may be submitted for refund only if the item has not shipped and the label is unused. Carrier, account, status and deadline rules still apply. There is no universal 14-day label-refund deadline. A refund request is not a confirmed reimbursement: the credit is recorded only after the provider confirms the refund. A product refund does not itself void a label or establish a carrier credit.
1.5 Regulatory operating fees
ShopMyNest does not charge a regulatory operating fee at launch. If ShopMyNest ever expands outside the United States and is required to add a regulatory operating fee (for example, to fund EU or UK marketplace-operator obligations), we will disclose it here and notify Sellers under §9 before it takes effect.
2. Worked examples
Illustrative order: a $50 item plus $6 carrier shipping and $1.05 handling totals $57.05 before any applicable tax. The 10% product commission is $5; the seller’s item earnings are $45 before other documented adjustments. The Nest retains the handling charge and accounts for carrier shipping separately. If an approved cancellation occurs before shipment, the buyer receives $56 plus applicable refundable tax; the $1.05 handling is retained once. After shipment, the ordinary approved return refunds $50 plus applicable refundable item tax after receipt. An administrator may separately award captured shipping/handling for SNAD. Any checkout tax is added separately and is not part of the 10% commission base.
Buyer payments are processed by Stripe into the Nest’s business bank account. The Nest pays eligible seller earnings from that account by manual ACH. Stripe settlement into the business account is a separate event from a seller payout. Sales-tax liabilities and refund reserves must remain available for their purposes.
3. How you pay ShopMyNest
You never receive an invoice for platform fees. The 10% platform fee is deducted from each order at settlement, so the amount credited to your ShopMyNest balance is already net of the fee. The Nest retains the disclosed handling charge to help cover transaction costs. Carrier shipping, tax, case holds and documented adjustments are accounted for separately; displayed pending earnings are not a promise of immediate payout.
4. Payouts
Net earnings become eligible after a minimum two-day payment hold from successful payment and actual Stripe settlement, whichever is later. Stripe settlement may take longer than two days. Under this new policy, delivery is not an additional waiting period. Open cases, refunds, disputes, documented offsets and the separate two-day bank-change hold can delay or reduce eligibility. The minimum payout request is $25. Authorized ShopMyNest staff approve and submit manual ACH payouts to the saved bank destination. ACH arrival is estimated at 3–5 business days after submission; purchase, eligibility, request, approval, submission and arrival are separate events. Automatic seller payouts through Stripe Connect remain disabled. This policy does not authorize automatic debits of seller bank accounts. Historical orders retain their saved payout terms.
Bank details must be accurate and kept current. A failed or returned ACH transfer requires confirmation from the bank and reconciliation of the original transfer before any balance credit or replacement payout. Do not request a duplicate transfer while its outcome is unknown. A documented returned-payment fee may be charged only where disclosed and authorized. Eligible amounts remain owed; contact support about a closing balance below $25 rather than forfeiting it.
5. Reserved earnings and refund offset
Before physical shipment, an approved cancellation refunds the paid item price and allocated original carrier shipping, with applicable refundable tax; the handling charge is retained once and is not deducted again. After shipment, an approved physical return refunds the paid item price and applicable refundable item tax after the seller confirms receipt. Original shipping and handling are ordinarily retained. For a supported significantly not as described (SNAD) claim, ShopMyNest may award some or all of the item’s captured original shipping and handling after administrator review. No award may exceed the original captured allocation or duplicate an earlier refund. Mandatory legal and payment-provider remedies remain available. When the law requires a full refund because an order cannot be shipped or a buyer cancels a qualifying shipment delay, the required refund includes captured shipping, handling and applicable refundable tax; the ordinary handling-retention rule does not override that remedy. ShopMyNest records the reason and allocation separately. Sellers must disclose shipping promises, promptly report delays, and obtain any required buyer consent to a revised shipping date rather than treating silence as consent.
The seller determines whether the buyer or seller pays return postage and records that choice in the approved return instructions, including for SNAD returns, subject to mandatory remedies. Where the seller pays, the seller purchases and provides the prepaid label through the supported workflow. ShopMyNest does not automatically purchase that label or debit the seller again for a seller-purchased label. Ship an approved return with tracking within seven days after instructions; where the seller pays postage, this clock waits for both instructions and the prepaid label. Documented extensions and independent rights remain available.
Affected earnings stay held through case/refund resolution; unrelated eligible earnings are not held merely because they share an order. Historical platform-funded label debts and provider credits require reconciliation and are not erased or duplicated.
6. Sales tax and marketplace facilitator
Sellers are responsible for reporting and paying income and self-employment taxes on their earnings. ShopMyNest does not ordinarily withhold income tax from seller earnings; any withholding required by law remains applicable. This is separate from buyer checkout sales tax. The Nest is responsible for collecting and remitting marketplace sales tax where required and authorized by its registrations. Collected sales tax is held for the taxing authorities; it is not seller earnings and is not transferred to sellers as payout funds. Sellers retain any other registration, filing or tax obligations applicable to their businesses. Do not infer nationwide sales-tax collection or completed remittance from this policy: collection settings and registrations must be confirmed separately.
7. Taxpayer information and information reporting
Applicable US sellers must provide a completed Form W-9 when requested through the secure collection process specified by the Nest. The form provides taxpayer information and certifications. A W-9 is retained by the requester; it is not the annual information return filed with the IRS. Do not send Social Security numbers or completed tax forms through buyer messages or ordinary support email. Applicable Forms 1099 are prepared and filed separately.
Tax-information reporting follows the applicable rules for the reporting entity and tax year. A tax form’s gross payment amount is not necessarily the seller’s net payout or taxable profit. Keep your own records of sales, refunds, fees and expenses and provide accurate taxpayer information through the verified collection process. Contact help@shopmynest.com for available reporting information; this policy does not promise an unimplemented seller-dashboard tax section or a particular form issuer.
8. Currency
All transactions on ShopMyNest are in US dollars. ShopMyNest does not offer currency conversion at launch.
9. Fee changes
For material changes to this Fees & Payments Policy — including changes to the platform fee, introduction of a listing, subscription, or regulatory operating fee, or changes to payout mechanics or the minimum payout — ShopMyNest will notify Sellers in-app and by email at least 30 days before the change takes effect. Non-material changes (typo fixes, clarifications, new examples) take effect on publication.
10. Off-platform sales
You may not use ShopMyNest to build a Buyer relationship and then complete the transaction off-platform to avoid the platform fee. The full rules on off-platform activity, what is and isn't allowed, and the consequences of fee evasion are set out in Seller Agreement §7.
11. Contact
Questions about fees, payouts, or tax reporting? Email help@shopmynest.com or write to ShopMyNest LLC.